Dental Insurance & Finances
At Dimension Dentistry, we understand that dental insurance is a very complex subject. While it is not possible for us to know every detail, limit or exclusion involved in all the plans we deal with, we endeavor to assist you in navigating your insurance coverage. Our office prides itself on providing a very high standard of dental care at a fair price. If you have any questions about any financial related matter, please do not hesitate to contact us at (403) 201-3248.
To guarantee accuracy when dealing with your insurance company, it is very important that you bring your dental insurance information with you. Remember: dental insurance is intended to cover some – but not all – of the costs associated with your dental care. Reimbursement amounts are not and never have been a guideline for quality care. We are happy to help you understand your insurance but it is your responsibility to provide us with up-to-date insurance information.
We will submit your information to your insurance company for you. We offer several payment options for your convenience:
- Credit Card: Visa, MasterCard or American Express
- Interac Direct Payment
- Direct Billing (Assignment)
Dimension Dentistry – Frequently Asked Questions
Q) Do you offer direct billing?
A) Yes we do! We are happy to submit a claim to your Insurance Company and only charge you for the portion which is not covered by Insurance. We do ask for a credit card number be kept on file so that any portion not covered by insurance can be charged directly to your credit card.
Q) What costs will my insurance company cover?
A) Benefits change from time to time so it’s important to make sure you know what your plan covers. As a result, we cannot provide you with a guaranteed estimate unless we have submitted a pre-treatment estimate prior to your treatment.
Q) What factors do you consider when providing a quote for treatment?
A) Our estimates are based on the most recent information we have on file. If you’re concerned about exactly what costs you’ll be responsible for, simply ask about our ‘Pre-Treatment Estimate.’
Q) What is a ‘Pre-Treatment Estimate?
A) A Pre-Treatment Estimate gives you the exact cost of the treatment. Upon request, we’ll file this paperwork with your insurance provider prior to any work being done. While this may delay your treatment, you’ll know exactly what (if any) out-of-pocket costs you may be required to pay.
Q) What payment options are available to me?
A) We normally require payment in full for your patient portion at the time of your treatment. We accept MasterCard, Visa, American Express, Direct Billing and Interac (Debit). However, a payment plan can be arranged if discussed in advance with our Treatment Coordinators.
Q) What is the best way to budget for my treatment?
A) We’re happy to put together a detailed treatment plan with the associated costs clearly outlined so that you can budget for each appointment accordingly. We can also rank treatments so that you can deal with the most pressing treatments right away and deal with the not-so-pressing treatments over time.