Dental Appointment & Office Policies

Appointments and Office Policies

At Dimension Dentistry, we believe that clarity is the key to a good, respectful, and long-lasting relationship. To ensure your next dental appointment is as pleasant and predictable as possible, we would like to give you an overview of our appointment & office policies. Please feel free to call us at (403) 256-8888 with any questions you may have.

Your South Calgary Choice for All Your Dental Needs!

Dimension Dentistry is honoured to be your choice for a dental care provider. We are committed to making your visit a comfortable one, and we are happy you value your oral health just as much as we do and that you trust us to manage it.

Insurance Coverage Policies

Due to the Canadian Personal Privacy Act (see our privacy policy), we are unable to access any specific information from your dental insurance company regarding your dental plan. It is ultimately your responsibility to know your coverage parameters, such as annual maximums, frequencies, renewal dates, and any other limitations. We also extend the option of direct billing (also called assignment) for your convenience. However, a valid credit card must be on file, and your insurance company must accept this service. Please be advised that we do not accept direct billing for Orthodontic procedures; therefore, we require payment on the day of service (or that payment arrangements have been made).

Appointment Policies

Should an emergency arise, we ask that you please provide us 2 business days’ notice to reschedule your appointment.

At Dimension Dentistry, it is always our goal that your office experience is a pleasant one. We strive to serve you to the best of our ability, and we are committed to providing you with the highest standard of dentistry possible.

Should you have questions about any of our appointment & office policies, please do not hesitate to call us at (403) 201-3248 or email us at

Call Dimension Dentistry at (403) 256-8888 to set up an appointment today!
We look forward to hearing from you soon.

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